We take your privacy and the protection of your personal data seriously. We will only store, process, and disclose your personal data where we have your consent or a legitimate interest and in accordance with the law. We will make it clear when we collect personal information and will explain what we intend to do with it. We do our best to protect your privacy through the appropriate use of information security measures.
COLLECTION AND USE OF INFORMATION
We may collect personal information from correspondence, faxes, live chats, e-mails, telephone inquiries, web forms, and other means of communication. We collect such information when we provide certain online services, and for other lawful purposes. We (and our affiliates and authorised service providers) may collect, store, and use:
(a) information about your visits to and use of this Site;
(b) information about any transactions carried out between you and us, including information relating to online services;
(c) any information you provide to us if you correspond with us;
(d) if you create an account with us, we may ask you for your name, age, geo-location, and other demographic information, e-mail address, street address, or other personal information. You may, however, visit the Site without providing that information.
(e) Personal information, such as your name, address, phone number, and curriculum vitae (CV or bio).
(f) if you purchase any of our products and services, we may collect billing and credit card information.
(g) anonymous demographic information, which is not unique to you, such as your age and gender.
We also may collect information about your computer, mobile device or tablet and your visits to this Site such as your IP address, geographical location, browser type, domain names, referring website addresses, access times, length of visit and number of page views. We may use this information in the administration of this Site, to improve the Sites usability, to provide better service, to send you newsletters, updates, marketing communications, and other information or that may be of interest to you. We may also use outside services such as Google Analytics to gather data about our Site visitors. We may sometimes permit our authorised service providers to have access to aggregate statistics about our customers, sales, traffic patterns, usage, and related information.
We encourage you to review the privacy statements of websites you choose to link to from us or visit after visiting our Site so that you can understand how those websites collect, use, and share your information. We are not responsible for the privacy statements or other content on websites outside of our Site.
Use of your Personal Information
We collect and use your personal information to operate our website(s) and deliver the services you have requested. We may also use your personal information to inform you of other products or services available from our Site and its affiliates. We may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered. We do not sell, rent, or lease our customer lists to third parties. We may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personal information (e-mail, name, address, telephone number) is not transferred to the third party. We may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to us, and they are required to maintain the confidentiality of your information. We may keep track of the websites and pages our users visit within our Site, in order to determine which of our services are the most popular. This data is used to deliver customised content and advertising within our Site to customers whose behaviour indicates that they are interested in a particular subject area. We will disclose your personal information, only if required to do so by law or in the good faith belief that such action is necessary to:
- conform to the edicts of the law or comply with legal process served on the Site;
- protect and defend the rights or property of the Site; and,
- act under exigent circumstances to protect the personal safety of users of the Site, or the public. We may share your personal information with other business entities in connection with the sale, assignment, merger, or other transfer of all or a portion of our business or assets to such a business entity (including due to a sale in connection with a bankruptcy).
We will require any such purchaser, assignee, or other successor business entity to honor the terms of this privacy statement. We rely on the following legal grounds to process your personal information, namely:
- Performance of a contract – We may need to collect and use your personal information to enter into a contract or to perform a contract that you or your company has with us.
- Consent – Where required by applicable laws, we will rely on your consent for collecting your personal information.
- Legitimate interests – We may use your personal information for our legitimate interests to improve our services. Consistent with our legitimate interests and any choices that we offer or consents that may be required under applicable laws, we may use technical information as described in this Policy and use personal information for our marketing purposes.
Our website uses first and third-party cookies for technical, analytical, and advertising purposes. First party cookies refer to cookies that are set by our site, we are the only ones with access to this information. On the other hand, third party cookies or requests allow other third parties to have access to the information collected. Not all cookies are necessary to navigate this site. Cookies used for analytical and advertising purposes such as site Analytics and Advertising cookies (non-essential cookies) are not necessary to navigate our site. You have the choice not to accept or delete them anytime.
What are cookies and why we use them?
Cookies are files that are downloaded on your computer or mobile device when you visit certain websites. Cookies allow a website, for instance, to identify a user session, recall your preferences (e.g. language), gather information about your browsing habits.
We use this information for the following purposes:
- Assisting you in navigation on the website
- Improve the functionality of the website
- Store login details for our secure sites
- System administration
- Reporting information for research purposes
- Assisting with our promotional and marketing efforts.
We also may use clear gifs in HTML-based emails sent to our users to track which emails are opened by recipients. We may use the information we obtain from the cookie in the administration of this website, to improve the Sites usability and for marketing purposes. We may also use that information to recognize your computer when you visit our Site and to personalize our Site for you.
Cookies and information captured through this site is stored for a certain retention period, however, you can eliminate these cookies any time before the expiration date.
How to Restrict Cookies?
You can adjust the settings in your browser in order to restrict or block cookies that are set by the Services (or any other site on the Internet). Your browser may include information on how to adjust your settings. Alternatively, you may visit www.allaboutcookies.org to obtain comprehensive general information about cookies and how to adjust the cookie settings on various browsers. This site also explains how to delete cookies from your computer.
You can control and delete these cookies through your browser settings through the following links:
- Google Chrome
- Mozilla Firefox
- Microsoft Edge
- Safari for iOS (iPhone and iPad)
- Chrome for Android
- Windows Phone
Or you can also use the following cookie management and disposal tool from Google Analytics by downloading and installing the browser plug-in from the following link: http://tools.google.com/dlpage/gaoptout.
Please be aware that restricting cookies may impact the functionality of the Services. Most browsers allow you to refuse to accept cookies. (For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies”) This will, however, have a negative impact upon the usability of many websites, including this one.
Our Site contains links to other sites. We are not responsible for the privacy practices or the content of such websites, including any sites that may indicate a special relationship or partnership with us (such as co-branded pages or “powered by” or “in cooperation with” relationships).
We may collect information from other sources, such as social media platforms that may share information about how you interact with our social media content. We do not control how your personal information is collected, stored, or used by such third-party sites or to whom it is disclosed. You should review the privacy policies and settings on any social networking site that you subscribe to so that you understand the information they may be sharing. If you do not want your networking sites to share information about you, you must contact that site and determine whether it gives you the opportunity to opt-out of sharing such information. We are not responsible for how these third party sites may use information collected from or about you.
Our Site employs security measures utilising industry-standard technology to protect the loss, misuse, or alteration of personal information that you disclose through the Site. Personal information is stored in a secured database and always sent via an encrypted Internet channel. Further public disclosure here of our security measures could aid those who might attempt to circumvent those security measures. To ensure that our employees comply with our privacy policies, we have developed a training program that provides all employees with the tools and knowledge to protect member privacy in all aspects of their work. Any employee who violates our privacy policies is subject to disciplinary action, including possible termination and civil and/or criminal prosecution.
DISCLOSURE OF INFORMATION
We may disclose personal information when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating any agreement with us, or maybe causing injury to or interference with (either intentionally or unintentionally) our rights or property, other Site users, or anyone else that could be harmed by such activities. We may disclose information in response to a subpoena, search warrant, in connection with judicial proceedings, or according to court orders, legal process, or other law enforcement measures. We may disclose or access personal information when we believe in good faith that the law requires it, to establish our legal rights or to defend against legal claims, and for administrative and other purposes that we deem necessary to maintain, service and improve our products and services.
RESPONSE TO “DO NOT TRACK” SIGNALS
Some Internet browsers include the ability to transmit “Do Not Track” signals. Since uniform standards for “Do Not Track” signals have not yet been adopted, we do not process or respond to “Do Not Track” signals.
CHILD ONLINE PRIVACY PROTECTION ACT (COPPA) COMPLIANCE AND RELATED INFORMATION
The Child Online Privacy and Protection Act (COPPA) regulates online collection of information from persons under the age of 13. It is our policy to refrain from knowingly collecting or maintaining personally identifiable information relating to any person under the age of 18. If you are under the age of 18, please do not supply any personally identifiable information through the site.
We only collect the personal information necessary to fulfil the purposes identified to you prior to or at the time of collection, or any other reasonable and legitimate purposes or as required by law. We do not use or disclose your personal information, except for the purposes for which it was collected, or new purposes to which you have consented, or as required or otherwise permitted by applicable law. We do not, as a condition of providing services to you or on your behalf, or as an administrative or management requirement, require consent to the collection, use or disclosure of personal information beyond that reasonably required for such purposes, or to comply with its obligations under applicable law.
RETENTION OF PERSONAL INFORMATION
We may keep a record of your personal information, including correspondence or comments, in the applicable file specific to you. We will utilise, disclose, or retain your personal information for as long as necessary to fulfil the purposes for which it was collected and for legal or business requirements. We will establish minimum and maximum retention periods and procedures for maintaining and destroying your personal information. When personal information is retained to make a decision about you, we will retain such information for the period required in order to comply with our internal compliance and data retention policies.
YOUR CHOICES AND ACCESS TO YOUR PERSONAL INFORMATION
Subject to the exceptions provided by the applicable law, we will make available to you any specific personal information about you that we have collected, utilised or disclosed, upon your written request. We will make such information available to you in a form that is generally understandable, including explaining any abbreviations or codes and using an alternative format, if required. Simply send your request for access, by contacting us on https://www.syntelo.co.za/contact/ and e-mail it to firstname.lastname@example.org
Opt-Out & Unsubscribe
We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information.
If you are a located in the European Economic Area (EEA) the General Data Protection Rule (GDPR) allows Data Subject rights of access, rectification, erasure, restriction, objection or portability in line with the type of services being provided and the right to lodge a complaint to your Supervisory Authority.
We will make every reasonable effort to respond to each of your written requests not later than 30 days after receipt of such requests. When applicable, we will advise you in writing if we cannot meet your requests within this time limit. When applicable, you have the right to make a complaint to the appropriate privacy commission with respect to this time limit.
IDENTIFYING YOU IN CONNECTION WITH REQUESTS
We may require that you provide us sufficient information to identify yourself before we provide information about the existence, use, or disclosure of your personal information in our possession. Any such information shall be used only for this purpose.
Email Address: email@example.com