After security, the most commonly mentioned area of concern regarding cloud services is reliability. If your in-house system crashes or your office building is destroyed by a fire or flood, you’re stuck. You have no data, servers or website. Statistics showed that 25% of small businesses do not reopen following a major disaster. If you send your data to the cloud, all your business documents and applications, such as email, will always available. You’ll be up and running, no matter what happens.