Making
Business Personal.
We help connect your business with the right customers online through creative CRM, and build personal relationships at every touch point to create the best customer experience.
Optimise your customer
experience with CREATIVE CRM.
Whether you are a Business Owner or a Marketing Manager, CRM (Customer Relationship Management) is being used in new and innovative ways to improve customer experience and retention offering you the following key benefits:
- CRM allows you to personalise and customise the customer experience
- CRM tools can provide real-time insights on customer behaviour, identifying buying patterns that can be turned into conversion opportunities
- CRM software also allows you to consolidate data from various divisions within your company or touch points
- CRM integrates with any ERP system
- CRM will improve your profits and help you grow your business
Let us do a FREE assessment
for you with real results!
Connect with your customers with our personal services
Generate more sales, acquire more customers, increase your online visibility, build and strengthen your reputation and grow your revenue and increase profits.
Our Personal Approach.
- CRM
- Service
- Marketing
- Sales
• Personalised and consistent customer experiences
• Long-lasting relationships with your customers
• Maintain and grow your customer base with increasing online visibility and brand awareness
• Manage your business processes and operations with one solution and output
• Build businesses from the inside-out
Easy month to month options for all your voice and data requirements. Flexibility to change service and hardware as needed. All support under one roof, one contact.
Easy month to month options to host your server based applications, Office 365, domain and web hosting. All support under roof, one contact.
Easy month to month options for all office printing, digital workflow automation, all service, parts, toners included under one roof, one contact.
Get your CRM ready to go live.
Enjoy simplicity by connecting business apps like Sage, Sales Force, social media, Office 365 and your website, all under one website.
Benefit from having all in one place and import all relevant data, content and resources. Enjoy one login by bringing in CI, database, price lists and all templates.
Ticket name, description, create date, priority, id, status.
Notes, email, calls, tasks, meetings.
New, waiting on contact, waiting on us, closed.
Gather insights and understanding.
Define the key opportunities and objectives.
Bring your target market to life.
Produce relevant and engaging content.
Create content that is both relevant and fit for SEO.
Build a website that provides a good user experience (UX).
Prepare content that is both enticing and educates to grow your thought leadership.
SEO, blogs, PR and social media
Google Adwords, Social Media Advertising
Prepare an email nurturing campaign to keep connected with customers and leads
Ensure you have sufficient contact forms and powerful call-to-actions
Use engaging content and imagery across the right platforms
Test, measure and compare
Prepare an email nurturing campaign to keep connected with customers and leads
Where necessary make tweaks and changes
Get the right leads
Get a high level view of the contacts information, knowing their last activity and what stage they are in.
Manage all notes, emails,calls,tasks,meetings under one dashboard.
This allows you to identify at which stage your leads are.
Gain valuable insight into what sales, margins and deals are coming in and what is projected for the coming months.
Manage all notes, emails, calls, tasks, meetings under one dashboard.
This allows your clients and leads to book meetings with you directly in your diary avoiding back and forth email communication around meeting times.
Create and send content that engages your contacts by utilizing your content library.
Create quotes with Ease, without leaving the platform, pull in your services/products from your imported price list, and automatically capture profit and deal properties, allow customer to Esign for approval.
Customer Experience Stories.
Latest Insights.
Our Clients, Our Partners.
Trusted by big brands and small businesses.
We are proud to work with some of the leading businesses across a broad set of industries in South Africa. Our focus is on delivering innovative CRM solutions and lasting experiences for our clients and their customers.
